studiobet Platform Privacy Notice
This page describes what we collect when you use studiobet and how we keep that data protected. From the moment you register—providing email, phone, and national ID—through gameplay across sportsbook (Liga 1, Piala AFF, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile)—we handle your information according to consistent standards.
We at studiobet collect personal data only for operational purposes: account verification, payment processing, regulatory compliance, and fraud prevention. We do not sell your data. We do not share it with unrelated third parties without your consent. Our servers may sit outside your jurisdiction, but data transfers comply with applicable privacy regulations.
Our privacy practices apply across all regions where studiobet operates, including Jakarta, Surabaya, Bandung, Medan, and Semarang. This notice explains what we collect, how we use it, who has access, your rights, and how to contact us with privacy questions.
What data we collect on studiobet
When you open an account on studiobet, we collect essential personal information: your full name, email address, phone number, and national identification number (for KYC verification). We also collect birth date and address to confirm eligibility and prevent fraud. These fields are mandatory for account activation.
During gameplay, we collect behavioural data: wagers placed, games played, session duration, device type, and IP address. For sportsbook activity, we log which markets you access and odds you view. For slot tournaments, we record your entry and leaderboard position. This data helps us operate tournaments fairly, detect abuse, and understand platform usage patterns.
Payment data is collected when you deposit or withdraw. We record the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), the amount transferred, and transaction timestamps. We do not store full payment credentials; instead, we retain tokenized references that allow us to process future transactions without re-entering details.
We collect device and browser information: your device model, operating system version, browser type, and browser language settings. We also collect analytics data through cookies and similar tracking technologies—page views, feature usage, time spent in sections, and error logs. This data helps us improve studiobet's performance and user experience.
We do not collect data beyond what is necessary
We do not track your browsing history outside studiobet, your social media accounts, or your location (except IP address). We collect only what we need to operate the platform securely and fairly.
How we use your data on studiobet
We use personal data for account management: login verification, password resets, and account security. We use it for payment processing—funding your account, processing withdrawals, and reconciling transactions. We use it for regulatory compliance: verifying your identity, detecting money-laundering risk, and reporting to authorities when required by law.
We use behavioural data to operate tournaments fairly. Slot tournament leaderboards are calculated from gameplay data we collect; we use this data only to rank entries and distribute prizes according to published rules. We use gameplay logs to detect fraud—unusual betting patterns, collusion attempts, or technical exploits.
We use device and analytics data to improve studiobet. We analyze which features members use most, where they encounter errors, and what device types generate the most traffic. This analysis informs our development roadmap but never involves selling data to third parties or using it for targeted advertising outside studiobet.
We use contact information (email and phone) to send operational messages: account confirmations, withdrawal notifications, tournament results, and important policy updates. We do not send unsolicited marketing without your consent. If you prefer not to receive non-essential emails, you may opt out through your account settings.
Third-party processors and data sharing on studiobet
We share data with payment processors to handle deposits and withdrawals. These processors (typically the banks or e-wallet operators behind mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive only the information necessary to complete transactions. They operate under their own privacy policies; we recommend reviewing them.
We share data with KYC verification providers. When you submit national ID information during registration, we forward it to third-party identity verification services to confirm eligibility. These services verify your data against government databases and then discard it; they do not retain it for other purposes.
We may share data with law enforcement, government agencies, or regulators if required by legal process (court order, subpoena, or regulatory request). We do not share data voluntarily with such entities; we respond only to lawful demands and attempt to notify you when we can do so without violating the legal requirement.
We do not share data with advertising networks, data brokers, or unrelated third parties. We do not sell your data. We do not use your data for targeted advertising outside studiobet.
We keep your privacy data separate from studiobet's marketing or business development activities—your information powers account operations and fraud prevention, never third-party profit.
Your privacy rights on studiobet
You have the right to access the personal data we hold about you. You may request a copy of your data at any time by contacting our support team. We will provide it in standard digital format within one business week.
You have the right to correct inaccurate data. If your name, email, or payment information changes, you can update it through your studiobet account settings. If you identify data you believe is incorrect, contact support and we will investigate and correct it.
You have the right to request deletion of your data, subject to legal limitations. We may retain data as long as your account is active and for a period thereafter to fulfil regulatory and fraud-prevention obligations. After your account is closed, we retain data only as required by law (typically five to seven years for financial records).
You have the right to object to certain data uses. For example, you can opt out of non-essential communications by adjusting your email preferences. You can disable analytics cookies through your browser settings, though this may limit our ability to identify and fix technical issues.
Cookies and tracking on studiobet
We use cookies to maintain your login session, remember your preferences, and track analytics. Essential cookies (those required for login and security) are necessary for studiobet to function and cannot be disabled. Analytics cookies are optional; you can disable them through your browser settings or through studiobet's cookie preferences panel.
Our analytics partners (typically Google Analytics or similar services) may place cookies on your device to track how you use studiobet. These cookies do not identify you personally but allow us to aggregate usage patterns. You can opt out by adjusting your browser privacy settings or by using browser extensions that block tracking.
Third-party payment providers may place their own cookies when you process a transaction. We do not control these cookies; review the payment provider's privacy policy for details.
Data security and retention on studiobet
We encrypt personal data in transit (HTTPS) and at rest (database encryption). We restrict access to data: only employees who require it for their role can view it, and they sign confidentiality agreements. We maintain audit logs tracking who accessed what data and when.
We retain personal data as long as your account is active. After you close your account, we retain KYC data and transaction records for five to seven years to comply with anti-money-laundering regulations. Behavioural and analytics data is typically deleted after twelve to twenty-four months.
We maintain incident-response procedures for data breaches. If we discover unauthorized access to your data, we will notify you promptly and provide guidance on protective steps you can take.
Changes to our studiobet privacy policy
We may update this privacy notice to reflect changes in our practices, technology, or law. We will announce significant changes on studiobet and request your consent if required. Your continued use of studiobet after changes are posted constitutes acceptance of the updated policy.
If you have questions about our privacy practices or wish to exercise any of the rights described above, contact our support team during operational hours. We will respond within one business week. Our services are available only where local law permits; your use of studiobet implies acceptance of this privacy notice and compliance with applicable regulations in your jurisdiction.
We maintain studiobet's privacy practices to balance operational transparency with member protection, ensuring your data serves only legitimate platform purposes.