studiobet FAQ

Account opening on studiobet follows these steps: First, you create a username, email, and password through our registration page. We send a verification code to your email, which you confirm. Next, you provide your mobile number and full name for identity verification. We then ask for a copy of your national identification document (e.g. KTP for users in Jakarta, Surabaya, Bandung, or other regions). After we verify your documents and confirm your phone number, your account is active and ready for deposit. The entire process typically takes several hours to complete, depending on verification queue time.

During registration, you provide your username, email address, password, mobile phone number, full name, date of birth, and national identification number. Your identification document (KTP, passport, or equivalent) must match the name and date of birth you enter. We use this information to verify your identity, prevent fraud, and comply with anti-money-laundering regulations. All personal data is encrypted and stored securely. You are responsible for ensuring the accuracy of the information you provide.

To open a support ticket on studiobet, log into your account and navigate to the support section. Select the category that best describes your issue (account, payment, game, security, or other), enter a subject line, and provide a detailed description. Attach any relevant screenshots or documents if needed. Submit your ticket, and our support team will review it and respond during operational hours. For urgent account security issues, contact support immediately—they will prioritise security-related tickets and advise you on next steps.

studiobet does not charge transaction fees on deposits or withdrawals. However, your bank or e-wallet provider (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) may apply their own transfer charges. These fees are set by your financial institution, not by studiobet. Before you deposit, check with your bank or e-wallet provider to understand any fees that may apply. Withdrawal processing times and any associated costs depend on your chosen payment method—your bank or provider's standard timeframe will apply.

studiobet supports deposits across a range of amounts to suit different users. The minimum and maximum deposit amounts vary by payment method. mobile banking, local payment, online payment, e-wallet, and mobile banking typically have their own transfer limits set by each provider. local payment, online payment, e-wallet, mobile banking, and local payment transfers follow your bank's daily and per-transaction limits. Check your chosen payment method's terms for specific ranges. If you have questions about limits for your account, contact support and they will confirm the deposit range available to you.

studiobet may offer new-account promotions from time to time. The details of current offers are displayed on our promotions page when you log in. Any offer is subject to terms and conditions, including wagering requirements, game eligibility, and time windows. We recommend you read the full terms for any promotion before claiming it. Promotional terms may vary by region and payment method, and offers may change without notice. For details on a specific promotion, contact support or review the promotions section of your account.

studiobet offers four main game categories. Our sportsbook covers football tournaments including Liga 1, Piala Indonesia, Piala AFF, Champions League, and Premier League, as well as MotoGP and badminton. Live-dealer tables feature blackjack, roulette, baccarat, Dragon Tiger, and other games with real dealers in multi-camera studios. Slot games include Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways, with daily and weekly tournament schedules. Esports markets track Mobile Legends, Free Fire, and PUBG Mobile competitions. Each category is accessible from your account dashboard.

studiobet protects your personal information using industry-standard encryption and secure storage. Your data is encrypted in transit (between your device and our servers) and at rest (stored on our secure systems). We limit access to your information to authorised staff and systems. We do not share your data with third parties except as required by law (e.g. law enforcement, court order) or as necessary to provide our service (e.g. payment processors, identity verification). You are responsible for keeping your username and password confidential. If you suspect unauthorised access to your account, contact support immediately to secure it.